Refund Policy
Thank you for choosing https://onbymo.com/. As a food website owned by Mr. Sunil Kumar, we are dedicated to providing quality products and service. Please read our Refund Policy carefully.
No Refunds
Please note that all sales are final and no refunds will be provided under any circumstances.
Exceptions
In rare cases where a refund is deemed appropriate and approved by Mr. Sunil Kumar, the refund will be credited back to the original payment method within 4 to 7 business days after approval.
How to Request an Exception
If you believe you qualify for an exception, please contact us within 24 hours of receiving your order by emailing support@onbymo.com or through the contact form on our Website. Include your order number, detailed explanation, and any supporting evidence.
Non-Refundable Situations
Refunds will not be provided for:
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Change of mind or personal preference after purchase or delivery.
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Delays or issues caused by third-party delivery services or incorrect customer-provided information.
Delivery Policy
At https://onbymo.com/, we deliver fresh food directly to your doorstep.
Delivery Areas
We deliver within our service locations as indicated on the Website.
Order Processing
Orders are processed within 30 mins of confirmation.
Delivery Time
Food orders are delivered within 30-60 mins after processing.
Delivery Charges
Shipping fees are calculated at checkout based on your location.